Sacramento & remote support
Reliable IT support and practical cybersecurity for small businesses.
Distonic helps small teams solve everyday technology problems, strengthen security, maintain websites, and document systems—without enterprise complexity.
✓ 10+ years of support experience ✓ Windows, macOS & Linux ✓ Clear documentation
Practical technology help
Technology should support your business—not slow it down.
I’m Lisa, an IT support and cybersecurity professional who helps clients untangle real-world technical problems with a calm, structured approach.
From user access and unstable Wi-Fi to website fixes and basic security hardening, Distonic focuses on clear solutions, sensible priorities, and documentation you can actually use.
Services
Support designed for small-business reality.
No oversized consulting engagement—just focused help with the systems your team depends on.
IT support & troubleshooting
Windows, macOS, Linux, accounts, software, connectivity, backups, updates, and remote support.
Security checkups & hardening
Basic vulnerability reviews, safer configurations, patching priorities, access controls, and practical remediation.
Website & web support
WordPress maintenance, front-end fixes, dashboards, analytics, HTML/CSS/JavaScript, and content updates.
AI evaluation & documentation
Model-output review, quality assurance, technical research, user guides, and clear process documentation.
A straightforward process
Assess. Fix. Document.
01 / ASSESS
Understand the issue
We clarify symptoms, business impact, environment, and urgency before changing anything.
02 / FIX
Resolve the priority
I troubleshoot systematically, communicate what I find, and focus on the highest-value correction.
03 / DOCUMENT
Leave you stronger
You receive a clear summary, relevant recommendations, and reusable documentation where appropriate.
Experience that transfers
Support, security, web systems, and high-pressure problem solving.
My background spans client-facing web support, small-business consulting, ticket-based IT operations, AI evaluation, cybersecurity labs, and emergency response.
- Cross-platform support across Windows, macOS, Linux, networking, VPN, SaaS, and user-access systems.
- Hands-on work with Nmap, Wireshark, Nessus/OpenVAS, Splunk, Burp Suite, and isolated lab environments.
- Web troubleshooting using WordPress, HTML, CSS, JavaScript, Git/GitHub, analytics, and dashboard tools.
Need help with a specific issue?
Send a short description of the problem, the devices or platform involved, and the business impact. I’ll respond with the most sensible next step.
Contact
Let’s make your technology easier to manage.
Remote support is available, with Sacramento-area service where appropriate. Share the issue and its impact, and I’ll follow up with a sensible next step.